Sunday, 20 July 2008

On Public Speaking

Nick Morgan wrote a book entitled "Give Your Speech, Change the World: How to Move Your Audience to Action". It's a great book and I would recommend it to anyone who would like to go into the field of public speaking.

When I think a little deeper about it, the only worthwhile reason for giving a speech, a group presentation, or even a one-on-one meeting for that matter, is to change the world.  Indeed, what other purpose could there be?

May I always bear this in mind whenever I communicate with another person...

Thursday, 10 July 2008

On Commitment

Today is D-Day; Decision Day
Today I decide to be successful;
To be a better communicator
To be a a great connector of people
This is my commitment

It is not easy to put a stake on the ground
To finally commit to something that 
Seems so much bigger than what I see myself
Achieving  at this moment in time
Yet this is precisely the point of commitment
I connect to my future self
And embrace him as my Destiny


Friday, 20 June 2008

On Customer Service

I'm sure you're all experienced shoddy customer service at one point in your life or other. In Singapore, this seems to happen too often than not. So when someone comes along to commit to promoting great customer service in Singapore, kudos are very much in order.

Ron Kaufman is one such amazing person. He has lived in Singapore for almost 20 years, and I seriously believe that he is a lot more Singaporean than Singaporeans themselves! He goes all over the island, proclaiming "Up Your Service!" I couldn't agree more. We badly need a kick up our backsides when in comes to giving Great Customer Service.

Are you reading this, Singapore businesses??

Tuesday, 10 June 2008

On Opinions

I attended a talk by Dolf de Roos, the real estate guru. He was passionate, and did his best to connect with the audience through asking questions. The topic was rather dry, and the response was frankly quite dismal. Finally Rolf said something to this effect, "Singapore, you've got to have an opinion about something."

I totally agree. Each and everyone of us should have an opinion about matters, and back these up appropriately. Unfortunately, it is my observation that most Singaporeans feel constipated by the belief that the 'back-up' should come before the opinion, hence they don't tend to share with others their invaluable insights. 

Why not take the time to regularly discuss matters civily in a group, put out your opinions, and let the market refine such thoughts for us?

Monday, 12 May 2008

Affirmations

I am confident
I am passionate
I am valuable to Society
I am courageous
I am a unique person
I have a unique vision
I am cheerful
I am inspiring
I am awesome
I attract success
I am caring
I am trustworthy
I am focussed
I am disciplined
I am a good listener
I am decisive
I am a good communicator
I am generous
I am energetic
I am creative
I am assertive
I am a contribuion to others
I deserve success
I am a good student
I am a survivor
I am true to my future self
I am perserverant
I can overcome all obstacles
I present myself clearly
I am passionate about my causes
I identify myself with those around me
I am warm and friendly
I am good to myself
I like being with me
I enjoy being with others
I enjoy solitary time
I enjoy working for my goals
I have crystal clear vision
I work daily for my dreams
I am open to ideas around me
I am responsible for my results
I am the captain of my ship
i am the painter of my canvas
I learn regularly from successful people
I acknowledge my successes
I am humble
I am supportive
I can acheive all my dreams!